HeyTaze Help Guide
Getting Started
Register for an account using your email address
Verify your email by clicking the link sent to your inbox
Log in to your account
Purchase talk time through your profile page
Making a Call
Click the "Start Call" button in the center of the screen
Allow microphone access when prompted by your browser
Begin your conversation with the AI therapist
Click "End Call" when you're finished
Your remaining talk time is displayed at the bottom of the screen. Calls will automatically end when your time runs out.
Managing Your Account
Access your profile by clicking your name in the top right corner
View your remaining talk time
Purchase additional time using the "Top Up Time" button
Update your personal information as needed
Important Notes
Disclaimer: HeyTaze is not designed to assist with crises such as abuse, severe mental health conditions that may cause feelings of suicide, harm to self, and any other medical emergencies. HeyTaze cannot and will not offer diagnosis or medical/clinical advice. It can only suggest that users seek advanced and professional medical help where needed. Please reach out to your country-specific emergency services if you are in crisis.
Age Requirement: You must be at least 18 years of age, or guided by a parent, guardian or certified practitioner, to use this app.
Still Need Help?
We'd love to hear from you! Please reach out to us with any feedback or questions.
team@heysolace.com
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